HP printers are high-performance printers that are loved by millions of users worldwide. However, like any technical appliance, its users encounter numerous errors at some point or the other. One of the most commonly occurring issues is that of HP printer offline. The error arises without any specific reason. In this article, you’ll find effective ways to troubleshoot this problematic situation. 

Different Ways to Troubleshoot the HP Printer Offline Error  

 There are multiple troubleshooting ways by which you can successfully resolve this problem. Follow them carefully. 

Ensure That the ‘Use Printer Offline’ Mode Isn’t Selected

 You’ll find your HP printer going offline if you have accidentally selected the ‘Use Printer Offline’ mode. So, make sure that you haven’t selected this option. If you have, then you can go through the steps below to change this setting. 

• Choose the ‘Start’ menu and tap on ‘Settings.’
• Tap on ‘Devices’ and then on ‘Printers and scanners.’
• From the given list of printers, right-tap on your HP printer.
• Now from the menu, untick the ‘Use Printer Offline’ option.

Check that your printing device is set as default.

 If you find that your HP printer keeps going offline on your operating system, you need to set it to default. Follow these instructions. 

• Tap the button of Windows and input ‘Run.’ Input ‘Control Panel’ and press ‘OK.’
• Tap the option of ‘Device and Printer.’ You’ll find your HP printer listed. If there is no green check mark against your printer, then it means you haven’t set it as default. Right-click on it and tap ‘Set as a default printer.’

 Now the issue of HP printer offline won’t bother you.   

Remove the obsolete printer driver version.

 If your printer has a corrupted or outdated driver, it will always display an offline error. Go through these steps to reinstall or update the driver. 

• On your windows, tap ‘Device Manager.’
• Now find the section of ‘Printers’ and locate the model name of your printing device. Right-tap on it and then tap on ‘Update Driver.’
• Now, hit the option of ‘search automatically’ and wait for some time till your printer driver updates.
• After it updates, restart your device.
• If you wish to reinstall the driver, navigate to the control panel and tap on ‘Remove programs.’
• Now uninstall the current HP printer driver. You can easily perform the download of the printer driver from the official HP site and install it.

Fix the printer spooler settings

 HP printer keeps going offline when the spooler issue gets stopped. Follow these steps. 

• Type ‘Services.msc’ on the ‘Run’ dialog box and tap ‘OK.’
• Find the ‘Print Spooler’ option.
• Right-click it and tap ‘Stop.’
• Tap the address bar from the Windows File Explorer. Input C:\Windows\System32\Spool\Printer. Tap ‘OK.’
• Remove all files from the folder of the printer and navigate back to ‘Print Spooler.’ Right-tap it and choose ‘Start’ to begin the spooler service again.
• Now start your system again.

Closing Words

 As you might have discerned, there are a couple of different methods to resolve the HP printer offline error. You can either the ‘Use printer offline’ mode isn’t selected and set your printer as default. Further, you should always update your driver. Contact expert HP printer customer support if the issue persists. Ref Link: https://michaelbraco.imprint.to/post/ways-to-troubleshoot-the-hp-printer-offline-problem-instantlyled